I just placed an order, when will it be shipped?
All packages are picked up by USPS sometime between 1:30-3:00 CST. If your order is placed before then on a business day, it will most likely be shipped out that day. If your order is past that time, it will ship out the next business day. I process orders each (business) day around 1:00pm and 8:00pm. If you choose UPS shipping, I will send it within 24 hours of your order placement.
I would like a Tiny Try, but the one I would like to order isn't listed as an option.
I am happy to get you a sample of what you'd like. If something you'd like isn't a listed option, you can choose "custom" and type what you would like in the notes section. If it's not something I have or can get, I will let you know via email.
There are so many products to choose one, how do I know what will be best for my child?
You can always check out my "Hair Product Guide" under :About Us" tab. There I explain how I use each product and what it does for my kids' hair. Additionally, you're always welcome to email me (firstname.lastname@example.org) with information about your child's hair type and a picture of their beautiful curls. I will do my best to help you figure out their hair needs. Also, coming soon are some product bundles for different hair types/needs. Bundles will offer a 10% discount on that set of products.
What size sleep cap should I order for my child?
Measure your son or daughter's head around where a sleep cap would fall. You want to get a sleep cap that is 1-2 inches smaller than you child's head. For reference, the sleep cap sizes are as follows:
|Size||Age||Cap Circumference||Cap Height|
|Baby||6mo-2yrs||12-13 inches||5 inches|
|Small||1-3 yrs||14 inches||6 inches|
|Medium||3-5 yrs||15 inches||6 inches|
|Large||4-6 yrs||16 inches||6 inches|
|Big Kid||4+ yrs||18 inches||